Politique d’expédition


At postersx.shop, we are committed to providing our customers with a reliable, transparent, and convenient shipping experience. We carefully prepare every order and work with trusted shipping partners to ensure that your products are delivered safely and efficiently.

This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking information, and other important shipping details.

1. Free Standard Shipping

postersx.shop provides free standard shipping for all orders.

Customers do not need to pay additional shipping fees for standard delivery.

All eligible orders placed through our website will be processed and shipped according to the conditions described in this Shipping Policy.

2. Order Processing Time

After your order has been successfully submitted and payment has been confirmed, our team will begin preparing your order.

The standard processing time is:

1-5 business days

During the processing period, we will:

  • Verify order information

  • Prepare your products

  • Conduct quality checks when necessary

  • Package your order securely

  • Arrange shipment

Processing times may be slightly longer during:

  • Holiday periods

  • Promotional events

  • High-volume shopping seasons

  • Unexpected operational delays

We appreciate your understanding during these periods.

3. Delivery Time

After your order has been processed and shipped, delivery will be completed through our standard shipping service.

Estimated delivery time:

15-20 business days

The delivery period begins after the order has been shipped.

Please note that delivery times are estimates and may vary depending on:

  • Destination country or region

  • Customs procedures

  • Carrier transportation conditions

  • Weather conditions

  • Public holidays

  • Other circumstances outside our reasonable control

postersx.shop continuously works with shipping partners to provide reliable delivery services and minimize delays.

4. Order Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking details will be sent to the email address provided during checkout.

Please allow several business days for tracking information to become active after shipment.

If you have questions regarding your shipment, please contact us:

Email:

info@postersx.shop

Our customer service team will assist you as soon as possible.

5. Shipping Address Requirements

Customers are responsible for providing accurate and complete shipping information during checkout.

Please ensure that the following information is correct:

  • Full name

  • Shipping address

  • Postal code

  • City

  • Country

  • Contact information

postersx.shop is not responsible for delivery failures caused by incorrect or incomplete shipping information provided by customers.

If you notice an incorrect address after placing an order, please contact us immediately. We will attempt to assist you if the order has not yet entered the shipping process.

6. Delivery Delays

Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur.

Possible causes include:

  • Customs inspections

  • Carrier delays

  • Incorrect address information

  • Extreme weather

  • Public holidays

  • Transportation disruptions

  • Other unexpected circumstances

Such delays do not qualify for automatic refunds or compensation if they are caused by circumstances outside our control.

We will provide reasonable assistance and updates whenever possible.

7. Customs Duties and Import Fees

For international deliveries, customs authorities may apply additional procedures depending on the destination country.

Customers are responsible for understanding and complying with local import regulations.

Any customs duties, taxes, or additional charges imposed by local authorities may be the responsibility of the customer unless otherwise required by applicable law.

postersx.shop cannot control customs processing times or decisions made by customs authorities.

8. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

  1. Check your delivery location carefully.

  2. Ask family members, neighbors, or building reception if applicable.

  3. Contact the shipping carrier.

  4. Contact postersx.shop for assistance.

We will cooperate with customers to investigate delivery issues and provide reasonable support.

9. Damaged Orders

We carefully package all products before shipment.

If your order arrives damaged, please contact us within 7 days after receiving your package.

Please provide:

  • Order number

  • Description of the issue

  • Photos or videos showing the damaged item and packaging

After reviewing your request, postersx.shop will provide an appropriate solution, which may include:

  • Replacement

  • Partial refund

  • Full refund

  • Other suitable resolution

10. Order Cancellation Before Shipment

Customers may request order cancellation as soon as possible after placing an order.

If the order has not yet been processed or shipped, we will make reasonable efforts to cancel the order.

Once an order has entered the shipping process, cancellation may no longer be possible.

Customers may request a return after receiving the order according to our Return and Refund Policy.

11. Delivery Confirmation

Once the shipping carrier confirms successful delivery, the order will be considered completed.

Customers should monitor tracking information and ensure that delivery information provided during checkout is accurate.

12. Customer Support

If you have any questions regarding shipping, delivery times, tracking, or your order status, please contact us:

Company Name:

postersx.shop

Email:

info@postersx.shop

We are committed to providing reliable shipping services and a smooth shopping experience for every customer.

Thank you for choosing postersx.shop.